Terms & Conditions
Welcome to Sattvica. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or services.
1. General
This website is operated by Sattvica. Throughout the site, the terms “we”, “us” and “our” refer to Sattvica. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.
We reserve the right to update or modify these terms at any time without prior notice.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age, or
- You are accessing the website under the supervision of a parent or legal guardian.
3. Product Information
We strive to ensure that all product descriptions, images, pricing, and other information are accurate. However:
- Colors may vary slightly due to screen settings.
- Natural products may show slight variations in texture, fragrance, or color.
- We reserve the right to correct errors or inaccuracies at any time.
4. Orders & Payments
By placing an order, you agree that:
- All information provided is accurate and complete.
- You are authorized to use the payment method selected.
- We reserve the right to refuse or cancel any order at our discretion.
Orders may be cancelled if:
- Payment is not authorized.
- Product is unavailable.
- There is suspected fraudulent activity.
5. Shipping & Delivery
Delivery timelines are estimates and may vary based on location and courier services. Sattvica is not liable for delays caused by third-party logistics providers or unforeseen circumstances.
6. Return & Refund
Returns and refunds are governed by our Refund & Return Policy, which should be read separately.
7. Intellectual Property
All content on this website, including:
- Logos
- Text
- Images
- Graphics
- Product designs
are the intellectual property of Sattvica and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
Sattvica shall not be liable for:
- Any indirect, incidental, or consequential damages.
- Allergic reactions or misuse of products.
- Damages arising from improper handling or storage.
Customers are advised to review ingredient lists and perform patch tests where necessary.
9. Privacy
Your personal information is handled according to our Privacy Policy. We do not sell or misuse customer data.
10. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.
11. Contact Information
For any questions regarding these Terms & Conditions, please contact us at: